Tutorials & setup guides.
Step-by-step walkthroughs for getting set up — for facilities, providers and patients. Open any guide for an interactive, click-through tour.
Register patients quickly with complete demographic, insurance, and medical information.
Open guide →Configure your facility by creating buildings, floors, rooms, and beds. Once setup is complete, use the Room & Bed Capacity dashboard to monitor bed availability, occupancy, and capacity in real time for efficient patient placement and admissions.
Open guide →The Billing and Superbill process enables healthcare providers to create accurate, claim-ready billing records by selecting the patient, adding diagnoses and services, reviewing charges, and generating a finalized superbill for insurance submission, payment processing, and record keeping.
Open guide →The admission workflow begins when the nurse picks up a checked-in patient from the queue, completes the initial assessment, flags a doctor or provider for evaluation, and proceeds with admission when inpatient care is required.
Open guide →The provider opens the patient's Health Registry to access the complete electronic medical record. From the registry, the provider selects Discharge Order to document the patient's discharge plan, including discharge status, condition, activity, diet, medications, follow-up care, and discharge instructions.
Open guide →Providers document ICD-10-based medical diagnoses in the patient’s Health Registry, and nurses can review the diagnosis history from the CareCard for continuity of care.
Open guide →Providers create medication orders linked to the patient’s diagnosis, and nurses review and document administration through the eMAR for safe medication tracking.
Open guide →Treatment orders allow providers to prescribe non-medication care linked to a patient’s diagnosis. Once submitted, the order appears in the TAR for nurses to review, complete, and document patient response.
Open guide →Ancillary orders enable providers to request support services, such as physical therapy, respiratory therapy, or nutrition services. Once submitted, the order is available for the appropriate care team to review, complete, and document.
Open guide →Lab orders allow providers to request diagnostic tests and make them available in the patient’s CareCard for nursing review, follow-up, and result documentation.
Open guide →The Nursing Assessment module enables nurses to document routine observations, focused clinical findings, risk screenings, comprehensive assessments, and ongoing patient monitoring throughout the patient's stay.
Open guide →Securely communicate with physicians and care team members to share patient updates, discuss care, and coordinate clinical decisions in real time.
Open guide →The Symptom Checker helps patients assess their symptoms, receive possible health insights, and determine the appropriate level of care before consulting a healthcare provider.
Open guide →Patients schedule appointments by selecting a provider, choosing an available date and time, and submitting a request. The provider reviews the request and approves, reschedules, or declines it. Once approved, the appointment is confirmed and added to both the patient's and provider's schedules.
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