Privacy Policy

Our privacy policy that govern the use of Doctaz and it's products.

1. Data Collection:

Doctaz gathers the following types of information:

  • Personal Information: Name, email address, phone number, and health-related details provided during account creation, consultations, or usage of our services.
  • Usage Data: Device information (IP addresses, device types, operating systems), app interactions, and analytics collected to enhance user experience and service quality.

2. Collections Methods:

  • User Input: Users voluntarily provide personal information during account creation and while utilizing our telemedicine services.
  • Device Permissions: Usage data is collected through user-permitted device permissions upon app installation.

3. Purpose of Data:

Data collection serves the following purposes:

  • Service Delivery: Facilitating telehealth consultations, connecting users with healthcare professionals, and customizing services based on individual needs.
  • Enhancement and Analytics: Analyzing app performance, improving features, and tailoring services to enhance user experience.

4. Data Protection:

Doctaz employs robust measures to safeguard user data:

  • Encryption: All data transmission and storage utilize encryption protocols to prevent unauthorized access.
  • Secure Storage: User information is stored on secure servers with limited access controls to prevent breaches or unauthorized usage.

5. Third-party Sharing:

User data might be shared in specific scenarios:

  • Service Providers: Third-party service providers may access data to support app functionality, security, or analytics.
  • Legal Compliance: Data may be disclosed to comply with legal requirements or respond to lawful requests from public authorities.

6. User Rights:

Users retain control and rights over their data:

  • Access and Editing: Users can access and edit their personal information through their account settings within the app.
  • Data Deletion: Users can request the deletion of their data by contacting Doctaz support.
  • Opt-out: Users can modify app settings to control certain data collection or contact Doctaz support to opt-out of specific data processing.

7. Updates to Privacy Policy:

Doctaz may update this policy occasionally. Users will be notified of any material changes through the app or website.

8. Children’s Privacy:

Doctaz does not knowingly collect personal information from children under 13 years of age. If a parent or guardian becomes aware of their child’s information being provided, please contact us to address this.

9. Contact Information:

For any inquiries regarding this Privacy Policy, please contact us at [email protected].